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To provide NCVEI with additional insight and broaden representation, working groups were established in 2000.
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Pricing Strategies
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Co-Chairs - Dr. Jay Geasling and Dr. John Albers
- Create analytical tools to help veterinary practices better understand their economics and pricing options
- Research the behaviors that impact fee schedules, such as discounting, self-esteem and practice philosophy
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Promoting Greater Efficiency in the Delivery System
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Co-Chairs - Dr. Sherbyn Ostrich and Dr. Jane Brunt
- Produce strategies to achieve greater efficiency in practices (e.g. better use of support staff, benchmarking, capturing of charges, etc.
- Conduct productivity study of the profession to explore the creation of working models for better asset utilization as well as practice consolidation
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Increased Understanding of Customers and their Needs
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Co-Chairs - Dr. Mike Paul and Dr. Randall Bush
- Study market penetration and identify potential service areas where veterinarians can play a significant role by better recognition of the demands of animal owners, industry and government
- Action plans included tools for marketplace and client evaluation
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Gender Issues Task Force
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Co-Chairs - Dr. Peggy Rucker and Dr. Daryl Buss
- Ensure that all working groups' output addresses the needs of woman constituents
- Develop action plans addressing gender/generational issues
- Areas of particular interest are business acumen, integration into the workforce and balancing career and family
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Strategies to Increase the Skills, Knowledge, Aptitude and Attitude of Veterinarians
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Chair - Dr. Lonnie King
- Identify and produce competencies in veterinarians to ensure their economic well-being
- Impact on student entrance requirements
- Creative approach to raising skills of those who are already in the workforce
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Staff Utilization
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Chair - Dr. Joanna Bassert
- Develop an analytical model that will carve out unique niches for each staff member, giving him/her a sense of importance, incentive to become an "expert" in a particular area and build a greater sense of "team" among the staff
- Increase veterinarian's knowledge of terminology and the law with regard to individual staff positions
- Assess the veterinarian's level of delegation to and support of employees
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Blue Ribbon Panel
- Serve as consultants to the NCVEI in the research and development of the analytical tools
- Provide practice management recommendations to veterinarians utilizing the NCVEI website Exam Room
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